Authentic Experience of Sapa
This is like a set of rules for using our website and booking our tours. These rules apply to everything we offer, whether you book directly with us or through someone else online, by email, or even by phone.
By just visiting our website, looking around, or using it to book a trip, you’re saying you’ve read, understood, and agreed to these rules (including stuff about privacy).
These rules are the whole agreement between you and Sapa Local Guide. If you don’t agree to these rules, don’t use our website at all. Basically, using any part of our website means you agree to follow these rules.
Terms of Use for sapalocalguide.com.
- This is a shortened version of the terms and conditions you need to agree to in order to use the sapalocalguide.com website.
Using the Website - You can use the website to learn about tours and book them.
- The website may change at any time.
- You may need to create an account to use some features.
- Keep your account information confidential and don’t share it with anyone.
Content on the Website - You can only use the content on the website for personal reasons, not for business.
- You can’t copy, share, or modify the content without permission.
- The website includes trademarks that belong to sapalocalguide.com and others. Don’t use them without permission.
Booking a Tour - You can book a tour on the website or by contacting sapalocalguide.com.
- You will need to pay a deposit or the full price upfront, depending on the tour.
- You will receive confirmation documents once your payment is received.
Payments - You can pay by online payment, bank transfer, credit card, or other methods.
- Contact sapalocalguide.com for more information about payment options.
Getting Confirmation - You will usually receive confirmation of your booking within one business day.
- You will get a voucher after your booking is confirmed and payment is complete.
Responsibility and Insurance - You are required to have your own travel insurance.
- The itinerary may change due to airline schedules or local conditions.
Cancellations and Refunds - Cancellation fees depend on the tour and how far in advance you cancel.
- There are no refunds for cancellations on holidays or within 24 hours of the tour.
- You can find more details about cancellation fees on the website.
Changes to Your Booking - sapalocalguide.com, may change your booking to a similar option if necessary.
- They will try to inform you of any changes as soon as possible.
- If they cannot provide the booked services, they will offer you an alternative or a refund.
Prices on the Website - Prices listed on the website include VAT and service charges but may not include all fees.
- sapalocalguide.com will match a lower price for the same tour if you find one online after booking.
- They guarantee their prices are the best, but there are conditions.
User Contributions - The website may allow you to share your own content.
- Anything you share becomes the property of sapalocalguide.com.
- You are responsible for the accuracy and legality of anything you share.
Monitoring and Enforcement - Sapalocalguide.com can remove or edit your contributions if they violate their guidelines.
- They can also suspend your account or access to the website.
Content Standards - Any content you share must follow the law.
- Sapalocalguide.com may not be able to remove your content immediately.
Copyright - Sapalocalguide.com takes copyright infringement seriously.
- If you believe they are using content that belongs to you, you can request to have it removed.
Information on the Website - The information on the website is for general purposes only and may not be up-to-date.
- Sapalocalguide.com is not responsible for any actions you take based on the information on the website.
Disclaimer of Warranty - Sapalocalguide.com does not guarantee that the website is free of viruses or other harmful programs.
- You are responsible for protecting yourself from these.
- sapalocalguide.com is not responsible for any injury, damage or loss that occurs during your trip, if you do not follow the instructions of our tour guide or separate from the group.