Privacy Policy - Sapa Local Guide

Who We Are

Sapa Local Guide: Explore Authentic Experience of Sapa – Vietnam with Us!
Ever dreamed of an adventure in Vietnam’s breathtaking mountains?
Sapa Local Guide is your ticket to an unforgettable experience! We’re a team of expert guides from the Black Hmong tribe, who call the beautiful Sapa highlands our home. We’re passionate about sharing our culture, unique environment, and stunning scenery with you, all while protecting it for the future.
Imagine hiking through whispering bamboo forests and iconic rice terraces, away from the crowds. Our tours take you to the hidden gems of Sapa, where you’ll discover our rich traditions. Learn about farming techniques, see how we build our houses, and even witness the amazing skills it takes to climb these mountains! We’ll also show you how we make indigo dye and create the beautiful textiles our mountain tribes are known for.
Sapa Local Guide offers exciting nature and cultural adventures, including treks and homestays in the heart of Muong Hoa Valley. This massive valley is famous for hiking, trekking, and motorbike tours. Plus, you’ll be close to all the must-see attractions like Fansipan Peak, Love Waterfall, Heaven Gate, and traditional villages.
Did you know? Many of us learned English by talking to tourists when we were kids, selling handicrafts on the streets. These conversations opened doors for us that school couldn’t – the chance to become the amazing guides we are today!
With our local knowledge, we create personalized hiking, trekking, and motorbike tours just for you. We’ll show you the hidden beauty of Sapa, places most companies miss. Want an even deeper experience? Stay with one of our families in a homestay! It’s a fantastic way to learn about our daily lives and connect with the local people.
Ready for an adventure you’ll never forget? Visit our websitehttps://Sapalocalguide.com/ at to start planning your Sapa escape!

Comments

When you leave a comment on our site, we save some info:
The stuff you write in the comment box.
A secret code (like a nickname) made from your email address to help catch sneaky spam messages. We don’t actually store your email!
Stuff about your internet browser to make sure everything works smoothly.
If you have a profile picture connected to your email, it might show up next to your comment once it’s approved.
Want to know more? You can check out how this picture thing works here:

Media

Warning about pictures!

When you upload photos to our website, try not to use pictures that have location information stuck inside them (like a secret message!). This information is called EXIF data.

Anyone visiting the website can download these photos and see the hidden location details. So, it’s best to avoid uploading photos with this kind of information.

Cookies

Remembering You on Our Website
Sometimes websites can remember things about you, kind of like remembering a friend! Here’s how it works on our site:
Leaving Comments: When you leave a comment, you can choose to save your name, email, and website address. This way, you won’t have to type them in every time you want to comment again for a whole year! It’s like the website remembers you.
Logging In: When you visit the login page, the website checks if your computer can store these “remembering things” (cookies). Don’t worry, these cookies don’t have any personal information and disappear when you close your browser.
Staying Logged In: Once you log in, the website uses cookies again to remember your login details and how you like the website to look. These “login cookies” last for two days, and the “look cookies” last for a year. If you choose “Remember Me,” you can stay logged in for two weeks, just like the website remembers you for longer!
Editing Articles: If you write or edit articles on the website, another cookie is used, but it doesn’t have any personal information either. It just helps the website remember the article you’re working on. This cookie disappears after one day.
Remember, these cookies are just a way for the website to make things easier for you! You can always choose not to save your information or log in automatically.

Embedded Content From Other Websites

This website sometimes shows cool stuff from other websites, like videos, pictures, and articles. It’s like visiting those other websites right here!
Here’s the thing: those websites might track what you do on their stuff here, just like they would if you visited them directly. This could include things like collecting info about you, using cookies, and even following how you interact with their content. They might even track you if you have an account on their website and are logged in.
Basically, anything you see from another website here might be watching you!

Who We Share Your Data With

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a message on our website, we keep it and some info about it forever. This helps us automatically approve any replies you make later, instead of making you wait for someone to check it.
If you create an account on our website (not everyone does!), we also store the info you give us in your profile. You can always see, change, or even delete this information yourself (except your username, that one sticks!). But website admins can also see and change your info if needed.

What Rights You Have Over Your Data

If you’ve used this website before, like making an account or leaving comments, you can ask for your information to be downloaded. This download will include everything you’ve shared on the site. You can also request to have all your information erased from the website. However, some things might need to be kept for things like managing the website, following laws, or keeping things safe.

Where Your Data Is Sent.

Your comments might be checked by a computer program to see if they are spam.

Google Ads Privacy Policy

this Privacy Policy explains what we do with your information when you use our website, sapalocalguide.com (our “Service”). It covers things like what data we collect, how we use it, and how we keep it safe. By using our website, you agree to this policy.

What information do we collect?

There are two main types:

Stuff you give us: This could include your name, address, and email if you leave a comment, contact us, or book a trip.
Automatic stuff: When you visit our site, we might collect details like your device’s internet address (IP address) and what pages you look at. This helps us understand how people use our website.
How do we use your information?

We use your information to:

Make our website work and improve it
Manage your account (if you have one)
Contact you (if you want us to)
See how people use our website
Who do we share your information with?

In some cases, we might share your information with:

Companies that help us run the website
Business partners (but only for specific things, like offering you related products or services)
Government or law enforcement (if required by law)
We won’t share your information with anyone else without your permission.

Keeping your information safe

We take steps to keep your information safe, but no website can guarantee 100% security.

Children’s privacy

Our website isn’t for kids under 13. We don’t knowingly collect personal information from anyone under 13. If you’re a parent or guardian and think your child might have given us information, please let us know.

Links to other websites

Our website may have links to other websites. We’re not responsible for their privacy policies, so be sure to check those out yourself.

Changes to this policy

We might update this policy from time to time. We’ll let you know by posting the changes on our website.

Have questions? Contact us at https://sapalocalguide.com/

Collecting And Using Your Personal Data
Types Of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

First name and last name

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

racking Technologies and Cookies
We use things called cookies and other tracking tools to see how people use our website sapalocalguide.com and to remember some information. These tools are like tiny footprints that help us understand what parts of the website are popular and how we can make it better. Here’s a breakdown of what we use:

Cookies: These are small files stored on your device (computer, phone, etc.) They help us remember things you’ve done on the website, but you can always tell your browser to block them. If you block cookies, some parts of the website might not work properly.
Web Beacons: Imagine tiny invisible pictures hidden on some pages and emails. These beacons help us count how many people visit those places and see if our emails get opened. It’s like keeping track of how popular something is online.
There are two main types of cookies:

Persistent Cookies: These stick around on your device even after you close the website.
Session Cookies: These disappear once you close your browser.
We use both types of cookies for different reasons, like:

Making the website work smoothly
Remembering your preferences
Understanding how people use the website
By using our website, you agree to us using these tracking tools.

Essential Cookies

Type: Session Cookies
Administered by: Us (sapalocalguide.com)
Purpose: These cookies are vital to provide you with the services offered on our website and allow you to use some of its features. They help us identify users and prevent fraudulent activity on user accounts. Without these cookies, you wouldn’t be able to access the services you request, and we only use them to deliver those services to you.

Cookies Policy/Notice Acceptance Cookies

Type: Persistent Cookies
Administered by: Us (sapalocalguide.com)
Purpose: These cookies help us remember if users have accepted the use of cookies on our website.

Functionality Cookies

Type: Persistent Cookies
Administered by: Us (sapalocalguide.com)
Purpose: These cookies allow us to remember your choices when using the website, such as your login details or preferred language. This personalizes your experience and avoids you having to re-enter preferences every time you visit.

For more information about the cookies we use and your options regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

How We Use Your Personal Information

Sapa Local Guide (“we,” “us,” or “our”) may use your personal information for several reasons:

To run and improve our website: This includes monitoring how people use our site so we can make it better.
To manage your account (if you have one): This allows you to access features available only to registered users.
To fulfill contracts: This is necessary to process your purchases or any agreements you make with us through the website.
To contact you: We may reach out via email, phone calls, SMS, or app notifications regarding updates, service information, security alerts, or special offers related to your past purchases or inquiries (unless you choose not to receive these).
To manage your requests: This allows us to handle any questions or concerns you bring to our attention.
For business purposes: We may use your information for data analysis, tracking usage trends, evaluating marketing campaigns, and improving our overall services and user experience.

We may also share your personal information in certain situations:

With service providers: These companies help us with things like website maintenance, data analysis, or contacting you.
During business transitions: If our company merges, sells assets, acquires another company, or goes through a similar event, your information may be transferred as part of the process.
With affiliates and partners: We may share your data with trusted partners to offer you relevant products, services, or promotions, but only with companies that agree to follow this privacy policy. This includes our parent company, subsidiaries, joint ventures, or any other companies we control.
With other users: If you share personal information in public areas of our website, it may be seen by others.
With your consent: We may share your information for other reasons with your explicit permission.

How Long We Keep Your Information

SapaLocalGuide (the “Company,” “we,” or “us”) will only hold onto your personal information for as long as it’s necessary for the reasons explained in this Privacy Policy. This means we’ll keep and use your information only to the extent required by law (such as complying with data storage regulations), to settle any disagreements, and to enforce our legal contracts and policies.

We may also keep some general usage data for internal analysis purposes. This data is typically stored for a shorter period. However, there are exceptions: if the data helps improve our website security or functionality, or if the law requires us to hold onto it for longer.

Transfer of Your Personal Data

The information you provide, including personal data, is processed at our company’s offices and potentially in other locations where our partners involved in processing that data are situated. This means your information may be transferred to and stored on computers located outside your state, province, country, or other governing jurisdiction. Data protection laws in these locations may differ from those in your jurisdiction.

By using our website, Sapa Local Guide (sapalocalguide.com), and agreeing to this Privacy Policy, you consent to this transfer of your data.

We take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy. We will not transfer your personal data to any organization or country unless there are adequate controls in place, including measures to guarantee the security of your data and other personal information.

Deleting Your Personal Data

You have the right to erase or request our help in deleting the personal information we have collected about you.

Deleting information yourself:

Our website may allow you to directly delete certain information within your account.

Deleting information through your account:

If you have a Sapa Local Guide account, you can update, edit, or delete your information at any time. Simply sign in and go to your account settings, where you can manage your personal data.

Requesting our assistance:

You can also contact us to ask for access to, correction of, or deletion of any personal information you have provided.

Important to know:

There might be situations where we are legally obligated to keep some of your information on file.

Disclosing Your Personal Information

Business Transactions: In the event of a merger, acquisition, or asset sale involving our company, your personal information may be transferred. We will notify you before this happens and before your information becomes subject to a new privacy policy.

Law Enforcement: Under certain circumstances, we may be required by law to disclose your personal information. This could be in response to a valid request from a court, government agency, or law enforcement official.

Legal Obligations: We may also disclose your personal information if we believe it’s necessary to:

Comply with the law
Protect our rights or property
Prevent or investigate possible wrongdoing related to our service
Protect the safety of our users or the public
Defend ourselves against legal liability

Security of Your Personal Information

We take the security of your personal information seriously. However, no method of transmission over the internet or electronic storage is completely secure. While we use commercially reasonable methods to protect your information, we cannot guarantee its absolute security.

Children’s Privacy

Our website and services are not intended for anyone under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

In some countries, your consent may be required by law for us to process your information. If so, we may require your parent’s consent before collecting and using your information.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. Clicking on a third-party link will take you to their website. We recommend reviewing the privacy policy of every website you visit. We are not responsible for the content, privacy practices, or security of any third-party websites or services.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. We may also send you an email or display a prominent notice on our service before the changes take effect. The “Last Updated” date at the top of this privacy policy will also be revised. Please review this privacy policy periodically for any updates. Changes to this policy become effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us at: info@sapalocalguide.com/